Over the holidays, I heard from a number of readers who were seeing strange, unauthorized charges showing up on their credit and debit cards for $9.84. Many wondered whether this was the result of the Target breach; I suppose I asked for this, having repeatedly advised readers to keep a close eye on their bank statements for bogus transactions. It’s still not clear how consumers’ card numbers are being stolen here, but the fraud appears to stem from an elaborate network of affiliate schemes that stretch from Cyprus to India and the United Kingdom.
One reader said the $9.84 charge on her card came with a notation stating the site responsible was eetsac.com. I soon discovered that there are dozens of sites complaining about similar charges from similarly-constructed domains; for example, this 30-page thread at Amazon’s customer help forums includes gripes from hundreds of people taken by this scam.
I did a bit of digging into that eetsac.com domain, ordering a historic WHOIS report from domaintools.com. The report shows that the domain eetsac.com was originally registered using the email address [email protected]. Domaintools also reports that this email address was used to register more than 230 other sites; a full list is available here (CSV).
A closer look at some of those domains reveals a few interesting facts. Callscs.in, for example, is a Web site for a call center and a domain that has been associated with these $9.84 fraudulent charges. Callscs.in lists as its local phone number 43114300. That number traces back to a call center in India, Call Connect India, Inc., which registers its physical address as Plot No 82, Sector 12 A, Dwarka. New Delhi – 110075.
The next site like that one on the list — cewcs.com — references the domain insiderwebeducationpro.com, another domain on the list of sites registered to that ymail.com email address. The homepage of insiderwebeducationpro.com lists the following contact information:
Copyright © 2014. All Rights Reserved – Lasorea Ltd
Site and billing supported by:cewcs.com [email protected]
Premier Business Centre 47-49 Park Royal Road
London UK NW107LQ
A search at companieshouse.gov.uk, a government site which maintains records about companies based in the United Kingdom, turned up incorporation records (PDF) showing that Lasorea Ltd. was founded in January 2013 by Emil Darbinian, a 28-year-old self-described accountant from Nicosia, Cyprus. Other records searches on Mr. Darbinian indicate he owns at least two other companies at the same address, including Testohealth Labs. Ltd — which appears to be a software company — and a firm called Levantos Venture Ltd. Mr. Darbinian did not return messages seeking comment.
Another domain on the list — etosac.com — is listed as the support and billing site for webtutorialpro.com, a site which bills itself as an “affiliate learning system.” In fact, of the 235 domains registered to [email protected], all seem to be either affiliate programs of one kind (diet pills, work-at-home) or support/call center sites.
Webtutorialpro.com lists on its homepage a company named Lukria, Ltd., and an address at the same London business park as Mr. Darbinian’s companies. If we step through the signup process to become an affiliate at Webtutorialpro.com, we can see that everything — from the “online store in a box” to “pay per click extreme” and the tutorial on “how to get FREE web traffic — all retail for….wait for it….$9.84!
Lukria, according to incorporation documents (PDF) purchased from companieshouse.co.uk, was created on the same day as Lasorea Ltd., and lists as its director a Sergey Babayan, also from Cyprus. According to the Facebook pages of both Mr. Darbinian and Mr. Babayan, the two men are friends. Mr. Babayan has not responded to requests for comment.
Mr. Babayan’s Facebook profile says he works at a company called Prospectacy Limited, which LinkedIn says is an accounting firm in Nicosia, Cyprus. According to Prospectacy’s Web site, this company specializes in “corporate services,” including “company formation,” “banking,” and “virtual office” services. The company seems to be in the business of establishing offshore firms; according to a reverse WHOIS record lookup from domaintools.com, the email address used to register Prospectacy’s domain also was used to register at least ten other domains, including registerincyprus.com, registerinuk.com, setupincyprus.com and setupineu.com.
A number of these affiliate sites include on their home page links to credorax.com, a
Southborough, Mass. based acquiring bank Malta-based acquiring bank that is in the business of processing credit and debit card payments for merchants. It’s not clear whether either cewcs.com or insiderwebeducationpro.com use Credorax Inc. for payment processing, but it seems to suggest that by association. I reached out to Credorax to learn whether this site (and perhaps others that are the subject of this story) are customers, and will update this story if I hear back from them.
Update, 12:43 p.m. ET: I heard from Michael Burtscher, vice president of acquiring risk and fraud management at Credorax. Burtscher clarified that his company has offices in the U.S. but is based in Malta. Burtscher confirmed that Credorax had until recently helped to process cards for the network of sites named in this story, but that the company has severed that relationship. He declined to say when exactly the relationship ended, or indeed whether my information about the client’s identities was accurate. Burtscher would only say that Credorax terminated its relationship with the client in response to consumer complaints about the fraudulent charges. “This was one of those cases where when we onboarded them it looked like a legitimate account, but when we saw there were issues we decided to take action.”
Original story: If I had to hazard a charitable guess about what is going on here, I would say some ambitious “affiliates” associated with these moneymaking schemes were abusing the system and pushing through charges on stolen credit cards. But it is difficult to escape the conclusion that this is little more than an elaborate (and probably successful) scam set up to steal little bits of money from lots and lots of people.
By the way, this is not a new type of fraud, nor is this particular fraud a recent occurrence — although the bogus $9.84 charges do appear to have spiked around the holidays. Most of the domains involved in this scheme were registered a year ago or more, and a quick search on the amount $9.84 shows that the fraudsters responsible for this scheme have been at it since at least the first half of 2013.
If you see a charge like this or any other activity on your credit or debit card that you did not authorize, contact your bank and report the fraud immediately. I think it’s also a good idea in cases like this to request a new card in the odd chance your bank doesn’t offer it: After all, it’s a good bet that your card is in the hands of crooks, and is likely to be abused like this again.
In the hopes that my listing them here makes this scam less successful, here are a bunch more domains apparently involved in this scam:
Update, Jan. 15, 5:46 p.m. ET: An earlier version of this story incorrectly stated that the domain profcs.com was associated with this scam; the correct domain is profcs.in. The above story has been modified. I regret any confusion this may have caused.